Temporary maintenance for the BNB Chain payment channel
Due to system maintenance, Tomato's BNB Chain payment channel will be temporarily unavailable from 2025-12-14 14:00 to 15:00 UTC.
During this period, users will not be able to complete new orders through this payment channel.
To avoid asset loss or unrecognized orders, please do not send transfers directly to any related contract address or receiving address during the maintenance window.
Important notes during the maintenance window
Please pay close attention to the following:
- Do not send payments directly to any contract address
- Do not bypass the official payment page by transferring funds manually
- Payments made without a system-generated order during the maintenance window may not be recognized automatically
- If you have already sent an unexpected payment, please contact official support promptly
Why we are publishing this notice
Payment channel stability is important for any commercial service.
When we need to perform maintenance or make adjustments, we want to communicate clearly with users as early as possible to avoid unnecessary mistakes and payment risk.
What happens after recovery
Once the channel is restored, users will be able to continue using BNB Chain payments through the official checkout page as usual.
If there are any further changes, we will continue to communicate them through our official channels.
Thank you for your understanding and cooperation.